Citizen Charter Cuncolim Municipal Council !!


The following information will enlighten the citizen as to how one has to apporoach the office of the Municipality in order to get their work done.

  • A. Issuing of Construction licenses
  • A. Issuing of Construction licenses

    A- NEW BUILDING.
    Q1. I want permission for construction of new building what are the formalities, I am required to do ?

    Ans. You are required to make an application addressed to the Chief Officer of the Cuncolim Municipal Council describing details of the property along with the following documents :
    i. Ownership document of the property
    ii. Conversion Sanad from the Dy. Collector
    iii. Technical Clearance Order
    iv. Schedule II showing details of area and its utilization
    v. Survey from I & XIV & Survey Plan
    vi. Compound wall drawing if required
    vii. R.C.C Plan & Design calculations & Liability certificate
    viii. Indemnity Bond (for reasons to be stated n wirting)
    Q2. After making the above Application how much time it required to obtain permission ?
    Ans . After receiving the application the file will be scrutinized by the concerned Junior Engineer, if all documents are as per the requirements you will be issued a letter for site inspection within 7 days. After the Site inspection the license fees will be worked out and same will be informed to you by demand letter. On payment of the fees license and one set of approved plans will be issues within 5 days from the payment. In case your proposed building is under following category N.O.C from the Directors of Fire Services is also required.
    i. NOC from Health : for sanitation point of View
    ii. NOC from Electricity Department in view of Govt Circular no.14/54/DMA/Part/file315dates 15.05.2008
    iii. NOC from Fire Brigade : Exceptional Cases of Hazardous waste/ hotels etc
    iv. NOC from PHE (Water Supply Department)
    All the NOC are mandatory However discretion of the CO to relax the same.
    After Receiving the Favorable Reports site will be inspected by the Technical side and thereafter party has to deposit the construction license fees.


    Q2.1 Whether there is any time limit prescribed?

    Ans Maximum days time limit has been fixed if all the documents are in order.


    Q2.2 How much time this permission is valid?

    Ans Initially this permission is valid for one year however the same can be renewed further on justification of delay for a similar period on payment of prescribed fess.


    Q2.3 What do I have to do for renewal of my construction license ?

    Ans . You are required to file a simple application explaining the facts and circumstances in which you could not complete the proposed building along with original construction license before expiry of prescribed limit.


    Q2.4 How much time will it take to get renewal of the license ?

    After filling the application you will get a reply of your renewal within 3 days (Three days)


    Q2.5 Whether there are any renewal charges ?

    Yes you are required to pay fess as prescrived for renewal by the council from time to time Normally for renewal within the validity period of original license 25% of the original license fee and 50 % of the original license fee in case of expiry of validity original license.

  • B. Issuing reconstruction licenses / renovation licenses
  • B. Issuing reconstruction licenses / renovation licenses

    B- RE-CONSTRUCTION BUILDING.
    Q1. I want permission for re-construction of new building what are the formalities, I am required to do ?

    Ans. You are required to make an application addressed to the Chief Officer of the Cuncolim Municipal Council describing details of the property along with the following documents :
    I. House Tax Receipt
    II. Schedule II showing details of area and its utilization
    III. Survey from I & XIV & Survey Plan
    IV. Compound wall drawing if required
    V. R.C.C Plan & Design calculations & Liability certificate
    VI. Indemnity Bond (for reasons to be stated n wirting)

    PREMISSION FOR MINOR REPAIRS


    Q2.1 I want do minor repairs of my house like plastering Flooring etc weather I am required to take permission ?

    YES.


    Q2.2 What are the formalities I am required to follow ?

    Ans. You are required to file simple application along with paid house tax receipt , survey plan etc. and describing the details of repair along with the photographs of the exiting building. Form available with the Technical Section of the Council.


    Q2.3 How much time required to get the above permission ?

    Ans After the receiving your application the Municipal Engineer Jr. Engineer of the concerned ward will inspect the premises within three days and if he satisfied that the minor repairs as mentioned is required to be done, permission will be given within 7 days.


    Q2.4 If my son/daughter wants to obtain a loan for the repairs works whether the permission can be issues in his/her name ?

    Ans YES the same can be given provided he/her shall attach the NOC by way of affidavit from the owner of the house authorizing him to carry out the said repairs and he/she does not have any objections.


    Q2.5 In case I could not get construction license in the prescribed time whether I can assume that the license is deemed to be granted ?

    Ans YES it will be presumed that permission is deemed to be granted subjected to all the relevant documents and plans being in order.

  • C. Issue of Occupancy certificates
  • C. Issue of Occupancy certificates


    COMMING SOON..

  • D. House Tax
  • D. House Tax


    COMMING SOON..

  • E. Issue of NOC for electricity / water / sewerage connection
  • E. Issue of NOC for electricity / water / sewerage connection


    Q1 I want the NOC for water / electric / sewerage connection what do, I have to do ?

    Ans. Your are required to apply in the prescribed form (See Annexure III ) along with a copy of house tax receipt.
    The Chief Officer after verifying the record will issue the NOC within in 2 days

  • F. Mutation transfer of house / property tax
  • F. Mutation transfer of house / property tax


    Report your property details to the concerned staff and obtain property tax identification number. Clear long pending arrears number.


    Q 1. I acquired a right in some property and want to include my name in the house tax register what do I have to do ?

    Ans . You are required to make application in the prescribed for (see Annexure IV) along with the certificated copy of the registered documents by which rights are acquired. The Chief Officer after issuing notice to the interested party and having examine all the documents will dispose off the application Agreement for Sale before a notary is not aceeptable.


    Q 2. How many days are required to complete the above formalities ?

    Ans Minimum 30 days

  • G. Issuing income certificate / Residential certificates
  • G. Issuing income certificate / Residential certificates


    Q1 . I want a certificate of Income what I have to do ?

    Ans You have to apply in the prescribed application form (see Annexure V) along with an affidavit, copy of ration card proof of income if any (in the case of salaried employees a salary certificate and in case of tax payees-income tax returns). The Chief Officer after conducting the local inquiry will issue the certificate within 7 days



    RESIDENTIAL CERTIFICATE

    Application of the applicant in form III
    1. Birth Certificate
    2. Ration card Copy
    3. School Certificate

  • H. Issue of Trader license
  • H. Issue of Trader license


    Pay license fees and property taxes regularly
    Ensure that license renewals are obtained in time.
    Conduct only the business for which license is obtained from the Municipal Council


    Q 1. I want to start some trade to obtain license what i have to do ?

    Ans You will have to apply in prescribed from (see Annexure VI) along with the following documents
    1. NOC of the owner of the property / lease agreement (in case of application is other than the owner)
    2. Certificate of Health officer in case trade is connected with food articles.
    3. NOC from Fire and Emergency Services Wherever applicable.
    On receiving applications the field staff of the Municipality inspect the premises and submit the report of feasibility of trade Thereafter your application will be decided by the Chief Officer within 15 days


    Q 2. What have I to do to renewal of my Trade License ?

    Ans . You are requested to produce original trade license along with last payment receipt advertisement receipt / rent receipt in case of Municipal premises, house tax receipt etc. Thereafter payment will be accepted receipt issued and license will be returned duly after 4 days

  • I. Permission for advertisement
  • I. Permission for advertisement


    Q1. I want to put my board Hoarding for advertisement of my business what I have to do ?

    Ans . You have to apply in prescribed from (see Annexure VII) along with NOC of the owner of the land (in case applicant is other than the owner) The Chief Officer on receiving the application call for the report of the field staff as well as Traffic Police. After Receipt of the above report within 7 days application will be disposed off. The council however will not entertain such request along Highways and Bus Stands and No hoarding Zone declared by Government .


    Q2. What are the rates to be charged for advertisement ?

    Ans Rates are charged as per Annexure VII


    Q3. You are required to pay tax at the cash counter of the council provided the council has issued the house tax bills. ?

    Ans Incase premises is not assessed for house tax you should apply to the Chief Officer along with the documents such as Registration Sale Deed Occupancy Certificate, Construction License etc. The Premises will be inspected by the technical section and same will be assessed to tax within 30 days. In respect of illegal premises the matter will be decides as per instruction issued by GOVT from time to time.

  • J. Registration of Births and Death
  • J. Registration of Births and Death


    COMMING SOON..

  • K. Garbage
  • K. Garbage


    COMMING SOON..

  • L. Dead Animals
  • L. Dead Animals


    Q1. A dead animal dog / cow s lying on the road no one has come to remove the same what I have to do ?

    Ans Complain / orally or Phone Call / Email to the Municipal Inspector / Supervisor and same will be removed immediately

  • M. Building
  • M. Building


    Q1. A building adjoining to the road of my house is in dilapidated condition, which is likely to fall at any time thereby causing loss of life, while the owner of building is not taking any care what I can do in such a situation ?

    Ans You can make a application to the Chief Officer who after examining the building she with the technical staff will issue necessary orders.

  • N. Approach to superiors
  • N. Approach to superiors


    Q1. In case municipality falls perform its whom, Can I approach ?

    Ans . You can approach the office of the Director of Municipal Administration at Panjim in collectorate Building who is satisfied about failure of Municipality to perform its duties will issue direction under section 297

  • O. Information under right to Information Act
  • O. Information under right to Information Act


    Q1. I want some information under the right to information act What I have to do ?

    Ans Apply to the Chief Officer under RTI with process fee of Rs . 10/- and Rs 2/- Per page of information


    Q2. Whether there is any time limit fixed to dispose of my application ?

    Ans YES , 30 days.

  • P. Permission to use Municipal Property
  • P. Permission to use Municipal Property


    Q1. I want occupy Municipal Land / Hearse Van which is normally allotted to the Public for their function what I have to do ?

    Ans You have to make a simple application for their / Hearse van giving the details of period for which you require, if the place/ van is not already booked permission will be granted after depositing the necessary fees. Request for the Hearse van be made in the form at (see Annexure X)

  • Q. Attending Public Grievances concerning Municipality
  • Q. Attending Public Grievances concerning Municipality

    PUBLIC GRIEVANCES STREET LIGHT
    Q1. A street light in my area is not working for the last few days what I have to do & whom I have to contact ?

    Yes you are required to pay fess as prescrived for renewal by the council from time to time Normally for renewal within the validity period of original license 25% of the original license fee and 50 % of the original license fee in case of expiry of validity original license.

  • R. Health & Sanitation
  • R. Health & Sanitation


    Ensure that your premises are cleaned before garbage collector time and handover garbage to the collector when he/she knocks on your door. Segregate your garbage into biodegradable and non-biodegradable components and handover separately.
    DO NOT THROW THE GARBAGE ON THE STREET

  • S. Anti Malaria Operations
  • S. Anti Malaria Operations


    Prevent breeding of mosquitoes by removing stagnant water. Keep all water vessels, Septic tank overhead tanks and domestic wells covered